Bill checks and overcharge recovery
Business energy bills are complicated, and mistakes are common. We check your bills going back up to six years and pursue refunds where you've been overcharged.
What we look for
- Billing errors and charges that don't match your contract
- Estimated readings that were never corrected
- Incorrect meter details or meter data
- The wrong tariff or rates being applied
- Incorrect VAT or Climate Change Levy charges
- Charges you shouldn't be paying at all
How it works
You send us your bills, or authorise us to request them from your supplier. We review them line by line against your contract and meter data. If we find overcharges, we take them up with the supplier on your behalf and keep you updated until they're resolved.
Why six years?
In many cases, overcharges can be recovered for up to six years. Businesses that have never had their bills checked can be owed more than they expect.
Bill checks & overcharge recovery FAQs
How much does a bill check cost?
Talk to us about your situation. We'll explain how we're paid for recovery work before we start, so there are no surprises.
Do I need to have all my old bills?
No. If you've lost some, we can usually request copies from your supplier with your authority.
Can you check bills if I'm not switching?
Yes. Bill checks are a separate service, and you don't need to change supplier to use it.
Related services
Business electricity
Fixed, flexible and multi-year contracts matched to how and when your business uses power.
Business gas
Switching handled end to end, from first quote to supply start, with no gap and no hassle.
Multi-site portfolios
One common end date across all your sites, so you buy as one larger customer and save time at every renewal.
Stay ahead of your next energy renewal
Share your contract end date and the team will contact you in good time, giving you plenty of time to review the market and decide what works best for your business. Or call us on 07940 181000.